1. Controller
ANZEKA Group EOOD
Street Flora 4, Entrance 1, Office 9
1404 Sofia, Bulgaria
UIC / EIK: 202874146
VAT ID: BG202874146
Email: info@anzeka-group.com
Telephone: +359 877 57 86 37
ANZEKA Group EOOD is the controller responsible for the processing described in this Privacy Policy.
2. Scope of this policy
This Privacy Policy explains how personal data is processed when you visit this website, submit a business inquiry through the contact form or contact us directly by email or telephone.
We do not use personal data submitted through the website for newsletters, advertising emails or unrelated marketing activities.
3. Website hosting and server logs
When you access this website, technical connection data may be processed automatically. This can include your IP address, date and time of access, requested page or file, referring page if transmitted, browser and operating-system information, device information, and the server response status.
This processing is necessary to deliver the website, maintain security and stability, investigate technical problems and abuse, and produce basic aggregated traffic statistics from server access logs.
The legal basis is Article 6(1)(f) GDPR. Our legitimate interests are the secure, reliable and efficient operation of the website.
The website and email service are hosted by One.com Group AB, Carlsgatan 3, 211 20 Malmö, Sweden, acting as a processor under a data processing agreement. For EU customers, one.com states that hosted data is stored in data centres in Denmark. One.com may use approved sub-processors in accordance with its data processing agreement.
Technical log data is kept only for as long as required for website operation, security, error analysis and applicable legal obligations, and is then deleted or anonymised according to the hosting provider's retention processes.
4. Contact form and business inquiries
When you submit the contact form, we process the information you provide: inquiry type, inquiry details, name and company, and work email address. When you contact us directly, we process the information contained in your communication and the contact details you use.
We use this data to review and answer your inquiry, discuss a potential business relationship, prepare requested information, and maintain a record of the communication.
Depending on the nature of the inquiry, the legal basis is Article 6(1)(b) GDPR for steps taken at your request before entering into a contract, or Article 6(1)(f) GDPR for legitimate business communication and the organisation and protection of our business operations.
Providing the marked form fields is necessary for us to assess and answer the inquiry. Without this information, the form cannot be submitted.
5. Spam and abuse protection
The contact form uses a hidden input field, a minimum submission-time check and rate limiting. For rate limiting, a one-way technical hash derived from the requesting IP address and submission timestamps are processed temporarily in a server-side file. Entries older than one hour are no longer counted and are removed when the rate-limit record is processed again. The temporary file itself may remain until it is overwritten or removed through the hosting environment's temporary-file cleanup processes.
The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is protecting the website, email account and business communication from spam, misuse and excessive automated requests.
6. Retention of inquiries
If an inquiry does not lead to a business relationship, we delete the related personal data no later than 12 months after the final substantive communication.
Data may be retained for longer where this is necessary to comply with legal accounting, tax or record-keeping duties, or to establish, exercise or defend legal claims. If a business relationship is established, the data is retained in accordance with the applicable contractual and statutory retention requirements.
7. Recipients and disclosure
Contact inquiries are stored and handled through the ANZEKA email account hosted by one.com. We do not forward contact-form inquiries to manufacturers, suppliers, logistics partners or other external business partners for assessment or execution.
Personal data may be disclosed only where required by law, a binding authority or court order, or where necessary to establish, exercise or defend legal claims.
9. International data transfers
ANZEKA does not independently transfer contact inquiries outside the European Economic Area for the purposes described in this policy. One.com may engage sub-processors in accordance with its data processing agreement. Where a sub-processor is located outside the EEA, one.com states that appropriate safeguards are used, such as the European Commission's Standard Contractual Clauses, where required.
10. Your data-protection rights
Subject to the conditions of the GDPR, you may have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability, and information about recipients. You may also object to processing based on Article 6(1)(f) GDPR on grounds relating to your particular situation.
To exercise your rights, contact info@anzeka-group.com. We may need to verify your identity before responding.
You also have the right to lodge a complaint with a supervisory authority. The competent Bulgarian authority is:
Commission for Personal Data Protection2 Prof. Tsvetan Lazarov Blvd.
Sofia 1592, Bulgaria
Email: kzld@cpdp.bg
11. Automated decision-making
We do not use the personal data collected through this website for automated decision-making or profiling that produces legal or similarly significant effects.
12. Changes to this policy
We may update this Privacy Policy when the website, our processing activities or legal requirements change. The current version will always be published on this page.